How can we help?

Kept Plans helps you find people to do things with. You discover plans that fit what you love, pay your part to join, show up, meet the people, and keep the memories with the people who were there. Hosts and venues create the plans.

Open a plan, tap “I’m in”, and pay to join: your share of the costs, or a small RSVP on a free plan. You get the exact spot, the plan chat and the details straight away.

Some activities, like swimming, boating, climbing or contact sports, carry real risks. The join screen lists the main ones, and you tick a box to say you understand them before you commit. If you are unsure whether it is right for you, pick a different plan for now.

Everywhere in the US. Every metro area is open, plus DC and Puerto Rico, and each city covers the towns around it. Find yours on the cities page. If your town is far from all of them, leave your email there and we will tell you when plans start near you.

18 or older. Some plans, like bar nights and tastings, are 21 and over, and the venue will check ID at the door.

Signing up is free. Joining a plan costs your share of what the plan costs (a court, a table, gas for the trip), or the RSVP the host sets on a free plan. You see the amount before you join. Kept Plans Plus is optional.

Yes, and most people do at first. Every plan is built for people who have not met. Hosts start with introductions, and you will know first names before you arrive.

No. Kept Plans runs in the browser on your phone or computer. There is nothing to install. If you like, add it to your Home Screen so it opens like an app and can send you notifications.

Yes. Open the events and browse without an account. Pick your city, filter by what you love, or switch to the map. We only ask you to sign up when you join, save an event or ask the host a question, and then we bring you right back to it.

With your email. We send you a 6-digit code, so there is no password to remember. The code works for 10 minutes. Where you see the buttons, you can also continue with Google or Apple. If you set a password, that still works too.

Yes. Tap the bookmark on any event. Your saved events are under Plans, in the Saved tab. We tell you once if spots start running out, and again the day before, unless you already joined.

Often, yes. In the app, open Me, then Invite friends, and send your link. When a friend makes an account with it and goes to their first paid event, you get credit toward your next one. The amount is shown on that page.

No. It is not a deposit. It is what you pay to join: your share of the plan’s costs, or the RSVP on a free plan. It is charged when the plan happens. The only time you are not charged is when the plan does not happen.

Because free signups fill up with maybes. When everyone has paid their part, everyone shows up: nobody wants to waste money they already spent. The host can book the court with real numbers, nobody chases anyone for money afterward, and you meet people who actually came. Read the thinking behind it.

A line from Kept Plans for the amount you paid to join. Your bank may show it as pending until the plan happens, then as a charge. If the plan does not happen, the pending line drops off; how fast depends on your bank.

On a plan with costs, your share, shown before you join. On a free plan, the RSVP the host set, also shown before you join. Hosts pick their own price.

Yes. Trusted people pay half the RSVP the host set. People with a pattern of no-shows pay double. How reliability works.

Your share of the costs goes to the host, to pay for the court, the table or the gas, plus any host fee for running it. RSVP money is split: 50% to the host and 50% to Kept Plans. The service fee on plans with costs goes to Kept Plans.

Yes. With a debit card, the amount may come off your available balance when you join, before the plan happens.

Cancel from the plan, so your spot can go to someone else and the host knows. There are no refunds for cancelling: you paid for a spot that was held for you. Tapped join by mistake? Cancel within 15 minutes and nothing is charged.

You still pay, the same as a ticket you did not use. It also counts in your Kept rate. One miss does not define you, and your rate recovers as you keep plans.

When a plan is full you can join its waitlist for free. If a spot opens, the next person gets it and pays to join then.

You are not charged, and you get a message straight away. The same happens if the weather cancels the plan or it does not reach its minimum.

Say so in the plan chat. Check-in stays open for a while after the start time. If you cannot make it at all, cancel as early as you can; it helps the person on the waitlist.

When you arrive, open the plan and tap “You’re here.” Most hosts show a code to scan; some plans use your location instead. Checking in is what builds your Kept rate.

Yes, if the plan has room. Send an invite from the plan. Your friend pays to join like everyone else, and you both show up on the list. More about invites.

Yes. Every event page has a Questions section. Ask yours and the host gets a message. Answers show on the event for everyone, so it is worth checking there first. Questions are public, so keep personal details out of them.

Yes. If you joined and can no longer go, open the event and tap “Can’t make it? Give your spot to a friend” up to 3 hours before it starts. Send the link. When your friend takes the spot and pays to join, you are released and not charged. If nobody takes it before the link closes, the spot stays yours.

Yes, on events that allow friends and still have room. After you join, tap “Cover a friend’s spot” and send the link. The spot is held for your friend for up to 3 days, and never later than 2 hours before the start. When they take it, the spot is charged to your saved card. If they do not, the spot goes back and you pay nothing.

Hosts can add access details: step-free access, an accessible restroom, seating, an easy pace, parking, transit nearby, a quiet or loud setting, and whether service animals are welcome. They show on the event page. On Home, open the filters and turn on “Step-free access only”. If what you need is not listed, ask the host on the event page.

Anyone 18 or over with a verified account. Your first three plans must be in public places, with 12 people or fewer. After that, hosting opens up as you build a track record.

Yes. Your guests’ share covers your costs, like a court or lanes, and you can add a host fee for your time. On free plans, you get 50% of every RSVP. Payouts arrive after the plan, through Stripe.

Everyone paid to join, so almost everyone comes. And when someone does not, their payment still covers their share of the court or the table you booked for them.

The fewest people a plan needs to work, like ten for soccer. If it does not fill by the cutoff, the plan closes and nobody is charged. Nobody shows up to half a game.

Yes. Tap the three dots next to their name in your plan. Remove takes them off this plan; Remove and block also stops them joining your plans again. They are not charged, and the spot opens for someone else. If something happened, report it too, so our team knows.

Yes. When you create a plan, pick Ages, then Age range, and set the youngest and oldest age, like 25 to 35 or 50 and over. The range has to be at least 5 years wide. People outside it do not see the plan in their feed and cannot join. Ages come from each person’s birth year, which only they see.

Cancel from the plan and nobody is charged. Cancelling often or late affects your host standing, so if you must cancel, do it early.

Yes. Once you host, you get a page with a short link that lists your upcoming public events, how many you have hosted and your rating. Put it in your bio. Copy the link from your host dashboard in the app. Anyone can open it, with or without an account.

You get a message when someone asks. Open the event, go to Questions, and write your answer. It shows on the event for everyone. You can hide a question, and report it if it breaks the guidelines.

A lower service fee (5% instead of 10%), recurring plans and clubs, co-hosts, host analytics, messages to past guests, and first-timer credits. It is $9.99 a month or $89 a year.

It brings groups that already paid to come, on the nights you want to fill. You or a host post a plan at your place, people pay to join, and they show up.

Customers acquired this month, repeat rate, check-in lists and an opt-in customer list. People choose whether to share their details with you; nobody is added without saying yes.

Yes, for $5 a day. Promoted plans are always labelled “Promoted”, so people know what they are looking at.

$49 a month or $490 a year. It includes a venue profile, venue plans, the customer dashboard, check-in lists, CSV export and multiple staff accounts.

We build for it. Plans happen in public places, new hosts must start there, the exact address goes only to people who joined, and every plan has a safety button. Trust your gut: you can leave any plan, any time.

It is in every plan. One tap offers to call emergency services and alerts our team with the plan details. Use it for anything from feeling unsafe to a medical problem.

Tap the three dots next to their name in a plan’s guest list, or open their profile, or report the plan itself. You can report a person, a plan, a message or a photo. A person on our team reviews every report, and the person is never told who reported them.

Yes. Tap the three dots next to their name in a plan, or open their profile, and pick Block. You stop seeing each other’s plans, profiles and messages, you cannot end up in each other’s plans, and they are not told. Unblock any time from Safety in the app.

Every report, every block and every time a host removes someone is recorded against the person it is about, along with messages our filter holds and card disputes. Our team sees who is collecting them, looks at the whole history and can warn, pause or ban. When several different people report someone within 30 days, their hosting pauses automatically until a person looks.

Yes. In any plan you joined, open the menu and tap Send the details to someone you trust. It shares the plan, the time, the place and the host’s name by text, email or any app you choose.

Nobody, by default. Plans show an area, not an address. “Where the group is” is optional, only works during a plan, and only shows to people in that plan.

Verification comes in levels. Everyone confirms their email. Hosts verify more before they can run bigger plans or plans at home. The levels are listed on the safety page.

No. Kept Plans is for doing things with people. There are no swipes, no photo grids and no gender filters. You meet people through a plan, in a group, doing something you both like.

No. We never sell your personal data. The privacy policy says what we collect and why, in plain words.

Yes. Turn off “People you might enjoy” in settings. You can also limit your activity history to people you have been on plans with.

From settings, or by emailing support@keptplans.com. We delete your account and personal data, except records we must keep for payments and safety, as the privacy policy explains.

Nobody. We use your birth year to confirm you are 18 or older, to show you 21+ plans once you are 21, and to check you fit a plan’s age range. Hosts only see that you fit, never your age. You can correct your birth year once in the app; after that, write to us.

Your first name and last initial, your photos if you add them, and your Kept rate. People you have been on plans with can see which plans you did together.

Yes. In the app, open Safety and set Who sees your full profile to People I have met. That means people you have been on a plan with, or are about to be. Everyone else sees your first name, photo and reliability only.

Yes. In the app, open Me and tap Add photo under Your photos. You can add up to 6 and pick one as your main photo. Photos of the things you love doing work best: your team, your bike, your dog, a trail you like. Other members see them on your profile, and people you block do not.

Plan updates, receipts and safety messages. The monthly newsletter is opt-in. Every email that is not about your account or a plan you are in has a one-click unsubscribe link at the bottom.

Before you pay to join your first plan, we may ask you to tap a link we email you. It stops fake accounts from using stolen cards. The link works for 7 days, and you can send a new one from your profile in the app.

When the app offers it, yes. Verify your phone and tick “Text me reminders”. You get one text a few hours before each plan you joined, and nothing else. Reply STOP to end them, or switch them off in settings.

Yes. In the app, open Me, then Settings and interests, and turn on Notifications on this device. On iPhone, add Kept Plans to your Home Screen first (tap Share, then Add to Home Screen), open it from there, and turn them on. You can turn them off in the same place.

Yes. Open a photo you added to an album and tap Describe it. Write what is in it in a sentence, and screen readers read that out. Some photos also get a short description written automatically. A description a person writes always replaces an automatic one.

Card payments are processed by Stripe. You pay to join when you commit to a plan, and the charge goes through when the plan happens. If the plan does not happen, you are not charged.

On plans with costs it is 10% of your share, with a $2 minimum, or 5% when the host has Host Pro. Kept Plans Plus members pay no service fee. Free plans with only an RSVP have no fee.

Yes. The price covers the thing itself, like a court or a dinner seat, and it was held for you. If the host cancels, you pay nothing.

After the plan, through Stripe, to the bank account you connect. Exact timing depends on Stripe and your bank.

Only when the plan does not happen: the host cancels, the weather cancels it, or it does not reach its minimum. Then you are not charged, or you are refunded in full if the charge already went through. There are no refunds for cancelling or not coming. The payment and refund policy has every case.

Any time, from your profile in the app, in a couple of taps. It runs to the end of the period you paid for and does not renew.